Omnipresent store with a mobile app

Carrefoursa

With more than 12,200 stores in over 30 countries, the Group offers its customers a wide array of formats and banners for every shopping pattern – daily purchases in local stores or weekly trips to the hypermarket – that meet the needs of the diverse clientele, from business customers purchasing wholesale supplies, to family shopping trips.

The challenge

Since their mobile traffic increased and Turkish customers started to use their smartphones in the stores for the shopping purposes, CarrefourSA wanted to deliver seamless mobile shopping experiences via a native app, fully functional on iOS & Android phones & tablets.

Our Solutions

The app was designed to simplify & speed up the checkout process. Now CarrefourSA mobile users are able to search and find the product they want to buy within a minute, they can also add multiple products to the basket from a single category without visiting product detail page. Users can personalize their app by selecting their location to view store capacity and select a time interval for door-to-door delivery. Mobile buyers are able to use barcode scanner to reach the product they are looking for and carry out the payment without any extra effort with credit card scanner system.

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The Result

CarrefourSA customers now enjoy fast & easy shopping 24/7, with features that make life easier such as barcode scanner and quick& secure payment. Within a short time CarrefourSA mobile commerce application became one of the most downloaded and used application in B2C retail industry.

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Half-a-million registered users

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Most downloaded app

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Popular with Android customers

  • Your business online is about more than just a mobile application, using your mobile solution, we focus on omni-channel retailing to maximize returns. Our mobile channel became the core of our retailing strategies.

    Çağla YiğitProject Manager