Jolly Tours was established in 1995 and became one the best and biggest tour operators of Turkey, offering exclusive travel experiences, engaging a wide spectrum of customers through their agencies, website, mobile website, native mobile travel app, fully functional on iOS and Android phones & tablets. Their ultimate objective is growing across the borders and being one of the global power in tourism the industry.
Since they receive increasing mobile traffic, they wanted us to create a new mobile application helping their clients to find the trip packages and to make reservation more easily. The main goal was integrating all their web based services to new mobile application that helps their clients to add their tour offers to their their basket and pay in several touches.
According to research we have created an application which responds promptly to our customer needs. The app was designed to simplify the checkout process. For this purpose, 3D touch feature was added to iPhone 6s allowing users to checkout just in 2 minutes.
New UX approaches were put into practice to facilitate user experience. With the new app users are able categorize hotels and tours for different tour concepts such as honeymoon hotels, pet-friendly hotels, cultural tours, sunny beach tours etc.
Within a year, the app has been downloaded by 750.000 JollyTour customers. It was one of the “most downloaded apps”, by Turkish customers in Google Play and App Store. Jollytour have increased 35% of its sales on mobile channel in first quarter of 2016.
500.000 registered users
Most downloaded app
Popular with Android customers
I am very impressed with how your team has worked with us. You are doing an impeccable job and I am looking forward to using your services moving forward. This has been amazing