Stevie Awards Candidate for The Best Integrated Mobile Experience Award.
The Istanbul Metropolitan Municipality
Halkbank was incorporated in 1933 under the Statute 2284 concerning Halkbank and People’s Funds, with the intention of transferring resources under favorable conditions to tradesmen, artisans and small business owners and triggering capital accumulation.
The bank began offering services in 1938. Today, Halkbank serves its clients through nationwide branches, offices, special transaction offices and with foreign representatives.
Digitalisation of a conventional bank
Thanks to our Future-Ready Fintech Solutions Platform, we managed to offer Halkbank a digital transformation in a much shorter time span than usual. The capabilities of the platform let the nationwide bank offer a new-age banking experience in a more customer-centric and omnipresent way.
How we managed to create a digital banking experience for millions
They wanted us to create new solutions to keep up with the constantly changing customer profile with the rapid developments in information technology. Their ultimate goal was to change their image and adapt to new mobile banking ecosystem in order to be present each channel used by their customers. For this reason, radical improvements in their mobile banking structures and strategies became a must to satisfy their highly demanding customers.
Why did Halkbank choose Tmob?
In a quest to take their online banking service to the next level, Halkbank wanted the best, seamless mobile & online banking experience possible, in a short time. Fortunately, our Future-Ready Fintech Solutions Platform offered more than a bank demands with a future-proof build. After we met with Halkbank, we created a project on top of our platform to reach a quick and precise final product.
Here’s what Halkbank managed to offer with the poer of our Future-Readt Fintech Solutions Platform.
A seamless banking UX for everyone
With more than 4 million customers, Halkbank serves a wide range of personas, which demands an easy-to-understand user interface for everyone. For their mobile and web banking experience, we designed a user-friendly interface that speaks the same design language across every channel.
A banking app in the top charts
Within six months of launching, the app has been downloaded by 300,000 Halkbank customers. It was one of the “most downloaded apps” in Google Play and App Store. With the launch of the new application, mobile became one of the most used channels of the bank, 30% of customers carried out their transaction through their mobile-connected devices. This app is also a “Stevie Awards “candidate for the best integrated mobile experience award.
Better Customer Satisfaction
Most Downloaded App
We revolutionized the mobile banking in our country and got ahead of our rivals in a short time! Our success has been driven by your passion for creating new mobile solutions.