SunExpress

End-to-end travel experience with IATA’s NDC capable omnichannel commerce platform.

Client

The history of SunExpress

Founded as a joint venture between Lufthansa and Turkish Airlines in 1989, SunExpress is a true sun specialist and offers numerous direct connections between Europe and Turkey. With more than 3,300 employees, SunExpress now serves 42 destinations in 20 countries. In terms of their digitalization journey, we made sure to reach their high standards with our unified Airline Platform.

SunExpress

Realization: 2020

Sunexpress

Realization: 2020

Project

First-class airline experience

We finalized the SunExpress Mobile App using Ubimecs Airline Module in 2020. We have integrated a seamless experience that works following the same rules on the SunExpress website and mobile app using this module. After our collaboration, the airline got its first mobile application, which easily meets the standards of a modern-day, first-class airline experience.

Challenge

What SunExpress needed?

When SunExpress first rang our bell, the airline didn’t have any mobile presence. With our unified Airline Platform, we aimed to create a seamless experience that worked on both the web and mobile with IATA’s new NDC and One Order standards.

Why Tmob?

Why did SunExpress choose Tmob?

In the search for a software development company that’s focused on mobile solutions, SunExpress found Tmob, and we began our conversation. The company claims that the rich feature set of the Ubimecs Airline Module and its IATA one order compatibility were the two main reasons that SunExpress decided to work with Tmob to design a mobile experience that would fit the NDC standards.

SOLUTION

Our solutions

Tmob’s Ubimecs Module is designed to meet the demands of the modern-day end-user with the most convenient experience. According to SunExpress, it checked all the boxes to build a unified app upon, thanks to its ready-to-use, customizable nature and Tmob developer team’s agile actions. With Ubimecs Airline Module, we managed to complete a seamless end-user experience for the airline within two years. Here are the top features loved by SunExpress and its guests:

A seamless booking experience
With the omnichannel approach, SunExpress began offering a seamless booking experience across all devices.
Uninterupted communication
Thanks to the SunExpress app, passenger got the access to uninterrupted communication.
Quick mobile check-in
The SunExpress mobile app lets passengers do quick check-ins via their smartphones.
design

An end-to-end user experience

We designed the whole SunExpress online presence with the same, easy-to-navigate design language to give passengers an effortless app and desktop experience.

Result

An omnichannel approach to airline services

With a mobile application that works seamlessly with the SunExpress website, the 32-year-old airline can now bring the modern-day booking and flight experience to its passengers through the latest technology. After the application launch, the airline served more than 200,000 passengers between Jan 21 and Oct 21 with their new-age flight experiences. Like in all of our platforms, we are constantly updating Ubimecs to give our clients the latest features, and we’re excited to see how SunExpress takes advantage of it. With every new feature, we seek to expand our partnership with the Lufthansa Group in the future.

Result

An omnichannel approach to airline services

With a mobile application that works seamlessly with the SunExpress website, the 32-year-old airline can now bring the modern-day booking and flight experience to its passengers through the latest technology. After the application launch, the airline served more than 200,000 passengers between Jan 21 and Oct 21 with their new-age flight experiences. Like in all of our platforms, we are constantly updating Ubimecs to give our clients the latest features, and we’re excited to see how SunExpress takes advantage of it. With every new feature, we seek to expand our partnership with the Lufthansa Group in the future.

GET MORE INFO

Meet Tmob

Find out how tmob can deliver the right solution for your business needs.